Shipping policy

Shipping Policy

Effective Date: 9 June 2025
Thank you for shopping with Paperpals!
We’re committed to delivering your stationery items safely and efficiently. Below you’ll find details on processing, shipping, and local delivery.

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Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive a shipping confirmation email once your order has been dispatched.

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Shipping Methods & Rates

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Local Delivery (Available in [Your Area])

We offer local delivery for customers located in [specific areas or zip codes].

Details:

• Available Monday through Friday.

• Orders placed before [e.g., 12 PM] qualify for same-day delivery (subject to availability).

• A flat delivery fee of [e.g., $2.00] applies, or free on orders over [e.g., $25].

• We'll notify you via email or text when your delivery is on the way.

Note: Please ensure someone is available to receive the package. If no one is home, we may attempt a second delivery or arrange for pickup.

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Free Shipping

We offer free standard shipping for all orders over [e.g., $50] (excluding local delivery fees, if applicable).

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Order Tracking

All shipped orders include tracking. You’ll receive a tracking number via email once your package is on its way. Local delivery orders will receive a notification once out for delivery.

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Delivery Issues

If your package is lost, delayed, or arrives damaged:

• Contact us within 7 days of the expected delivery date at paperpalsclub@gmail.com

• For local deliveries, we may reattempt delivery or arrange a replacement based on the situation.

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Incorrect Address Policy

Please confirm your shipping and delivery information before placing your order. We are not responsible for orders delayed or lost due to incorrect addresses.

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Questions?

Feel free to contact us:

PaperPalsClub
📧 Email: paperpalsclub@gmail.com
🌐 Website: paperpalsclub.com